Stuck on something? Chances are someone else asked the exact same question. Browse the guides below, or reach a real person any time.
If you registered your domain somewhere else, we'll walk you through updating the DNS so it connects to your hosting.
Open cPanel, find Softaculous, and install WordPress in a couple minutes flat.
Create you@yourdomain.com addresses right from cPanel's Email Accounts tool.
Every plan includes free SSL, here's how to double check it's active on your site.
Quick answers any time of day, click the chat icon in the corner of any page.
Send us a note and a real person replies, usually within a few hours.
We're rewriting our knowledge base right now to make it easier to navigate and find what you need.
Pro plan customers jump the line for faster help.
Start with the Getting Started guides above, or just chat with Fin, the little helper in the corner, and ask your question in plain English.
Use the contact form on our Contact page, or email us directly, a real person replies, not a script.
Make sure your domain is pointed correctly and your SSL certificate is active, both covered in the guides above. If it's still not working, reach out and we'll take a look.
Yes, our support team can help with any of the 100+ apps available in Softaculous.
Yes, every plan includes a 30-day money-back guarantee.
Yes, support is included on every plan at no extra cost, Pro just gets priority handling.
Live chat with Fin, usually the quickest option, it's available every day and can handle most common questions right away.
Not currently, we focus on chat and email so every conversation is documented and easy to pick back up if you need to.
Your domain name and a quick description of what you're seeing helps us jump straight to a fix, screenshots help too if it's something visual.
Yes, the existing guides are still up. We're just reorganizing them so it's faster to find the right article, nothing is going away.
Send us a message and we'll get back to you personally.
Online now